LUKK WhatsApp Customer Engagement and Marketing Platform

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Managed Services

Your dedicated WhatsApp marketing team. We plan. We design. We execute. You grow.

LUKK WhatsApp Customer Engagement and Marketing Platform

Managed WhatsApp marketing: campaign planning, message design, scheduling and monthly performance reports.

Engage customers: Reach customers instantly on WhatsApp with personalised campaigns
Automate campaigns: Messages sent on triggers, events and schedules
Increase repeat visits: Bring customers back with offers, reminders and loyalty rewards
Grow revenue: Targeted messages that turn interest into walk-ins and orders

Enquire Now WhatsApp

Local support in SG · MY · IN
Customised to your site
Hardware + AI + software

Overview

Meet the LUKK WhatsApp Customer Engagement and Marketing Platform

Turn customer data into repeat visits, higher sales and stronger loyalty. LUKK handles the whole campaign, from setup to sending to reporting, so you can focus on running your business.

The problem we solve

Most businesses already hold customer details in a till system, a booking form or a spreadsheet, but do little with them. Offers go out late or not at all, appointments are missed, and nobody has time to run campaigns.

Customer data sits unused in POS or EPOS systems, forms and Excel files.
No-shows and missed appointments cost time and revenue.
Customers who liked you once are not reminded to come back.
Running campaigns needs design, planning and a marketing person that small teams do not have.

How it works

Step 1: Customer data: We collect your customer data from your POS or EPOS system, forms or Excel uploads.
Step 2: Automatic trigger: Smart automation sends messages based on events or customer behaviour.
Step 3: WhatsApp message: Personalised messages are delivered instantly to your customers on WhatsApp.
Step 4: Repeat visits and loyalty: Engaged customers return more often, spend more and become loyal advocates.

What the service gives you

More repeat visits: encourage customers to visit again.
Stronger customer loyalty: build lasting relationships with your customers.
Higher revenue: increase sales with targeted engagement.
Automated marketing: save time and engage customers automatically.

Plans and pricing

Starter

Ideal for: Single outlet
One-time set-up: Rs 5,000
Monthly managed service: Rs 9,000 per month
Included messages: 4,000 free messages per month
Broadcasts: 4 per month
Extra messages: Rs 1.05 per message after the free limit

Growth

Ideal for: 3 to 6 outlets
One-time set-up: Rs 3,000 per outlet
Monthly managed service: 3 outlets: Rs 21,999. 4 outlets: Rs 28,599. 5 outlets: Rs 35,099. 6 outlets: Rs 40,000. 7 or more: custom quotation
Included messages: 4,000 free messages per month
Broadcasts: 4 per month
Extra messages: Rs 1.05 per message after the free limit

Enterprise

Ideal for: 7 or more outlets
One-time set-up: Custom
Monthly managed service: Custom
Included messages: Limits customisable
Broadcasts: Customisable
Extra messages: Customisable

All plans include the campaign dashboard, customer engagement tools, and analytics and reporting. Template and message design is free of charge, with no manpower cost to you.

What a campaign can return (example)

Customers messaged: 3,000
Engagement: 20%, which is 600 reads
Return: 5%, which is 30 customers
Average bill: Rs 800
Additional revenue: Rs 24,000 against a monthly fee of Rs 9,000, a potential return of Rs 15,000 or more (ROI 160% or higher)

This is an illustration, not a promise of results.

Security, compliance and trust

Messages go to customers who have agreed to receive them, and customers can opt out.
Customer data is handled with access controls and used only for the campaigns you approve.
Campaigns follow the rules WhatsApp sets for business messaging.
Dedicated local support from LUKK for set-up, campaigns and reporting.
All plans include access to the WhatsApp Business API.

Your customers are already on WhatsApp. Start engaging them today.

Tell us about your business and we will suggest a campaign plan and a sample message.

Singapore

LUKK Automation Solutions Pte Ltd, Northpoint Bizhub, 2 Yishun Industrial Street 1, #04-29, Singapore 768159. WhatsApp Business +65 9880 6496. Sales hotline +65 8172 4200.

India

Sales and support office: Canyon Workspace, #A4 Chandrasekaran Avenue, 1st Main Road, Thoraipakkam, Chennai 600097. WhatsApp +91 99442 92295.

Features

Built for real operations

Campaign Planning & Design

A dedicated marketing executive manages your campaigns and customer engagement. Professional creatives, banners and message templates at no additional cost. Campaigns planned and scheduled around your business goals and promotions.

Customer Data & Automation

Bring in customer data from POS or EPOS systems, forms or Excel uploads. Messages sent automatically on events or customer behaviour, such as a birthday or a missed visit. Personalised messages delivered instantly on WhatsApp.

Reports & Analytics

Monthly reports covering delivery, open rates, clicks and customer engagement insights. Campaign dashboard with customer engagement tools alongside.

Management & Scale

Complete campaign management, from WhatsApp business set-up to execution. Multi-outlet management, API integrations, reporting and analytics. No additional manpower: you do not need to hire or train a marketing executive.

At a glance

Engage customers: Reach customers instantly on WhatsApp with personalised campaigns
Automate campaigns: Messages sent on triggers, events and schedules

Increase repeat visits: Bring customers back with offers, reminders and loyalty rewards
Grow revenue: Targeted messages that turn interest into walk-ins and orders

Need more details? Ask us →

Who it's for

Restaurants and cafes: Birthday promotions, loyalty rewards, reservation reminders, new menu announcements, festive promotions, feedback collection.

Retail shops and supermarkets: New arrivals and offers, loyalty and rewards, billing and order updates, weekly offers, festive and seasonal campaigns.

Healthcare, clinics and hospitals: Appointment, medication and lab test reminders, health tips, check-up offers, patient feedback.

Salons, spas, gyms and fitness centres: Appointment reminders, service and offer updates, birthday and anniversary wishes, rebooking campaigns.

Education institutions: Fee reminders, exam and result updates, event and notice alerts, parent engagement.

Manufacturing: Order and delivery updates, maintenance alerts, employee notifications, dealer and partner updates.

FAQ

Questions, answered

Do we need to hire a marketing person?+

No. LUKK provides a dedicated marketing executive, message and creative design, and campaign management as part of the service.

What do we need to provide?+

Your customer data (from a POS or EPOS system, a form or an Excel file) and your goals and promotions. We plan the rest with you.

Who designs the messages and creatives?+

LUKK does. Template design, banners and message design are included at no additional cost.

How do we know it worked?+

You receive monthly reports covering delivery, open rates, clicks and customer engagement insights.

How many messages are included?+

Starter and Growth plans include 4,000 free messages and 4 broadcasts per month. Extra messages are charged per message. Enterprise limits are set to your needs.

Can it handle several outlets?+

Yes. The Growth plan covers 3 to 6 outlets, and Enterprise covers 7 or more, with multi-outlet management.

Can it connect to our systems?+

Yes. Customer data can come from POS or EPOS systems, and API integrations are available on larger set-ups.

Enquire

Interested in the LUKK WhatsApp Customer Engagement and Marketing Platform?

Ask for a quotation, more details or a demo. Tell us a little about your site and our engineers will come back with the right configuration.